Position: IBM BPM/BAW Administrator
Experience: 7+ Years

Key Responsibilities:
Provide 247 Operations & Maintenance (O&M;) support for IBM BPM/BAW platforms.
Administer, monitor, and maintain IBM BPM/BAW settings across Development, UAT, and Production.
Perform patching, upgrades, deployments, and workplace configuration activities.
Monitor system health, troubleshoot issues, and ensure platform availability and performance.
Conduct performance tuning, capacity planning, and incident/problem management.
Coordinate with IBM/OEM teams for PMRs, support tickets, and issue resolution.
Manage Disaster Recovery (DR) operations, including DR drills, failover, and switchover activities between DC and DR sites.
Ensure compliance with defined SLAs, security policies, and operational procedures.
Prepare operational reports, technical documentation, SOPs, and knowledge articles.
Provide knowledge transfer and technical support to project and operations teams.





Required Skills:
7+ years of experience in IBM BPM / IBM Business Automation Workflow (BAW) Administration.
Hands-on experience with installation, configuration, patching, and upgrades of IBM BPM/BAW.
Strong knowledge of WebSphere Application Server (WAS) administration.
Experience with Linux/Unix environments.
Knowledge of databases such as Oracle, DB2, or SQL Server.
Experience in DC-DR management, backup/recovery, and high-availability setups.
Solid troubleshooting, incident management, and performance tuning skills.
Good documentation, reporting, and stakeholder communication skills.

Preferred:
ITIL Certification.
Experience working in large enterprise or government environments.
Exposure to monitoring tools and automation scripting.

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