Role & responsibilities

Clinical Outcomes Focus:

Drive continuous improvement initiatives to achieve and sustain dialysis adequacy (Kt/V,

CBV, URR targets) across all centers.

Implement strategies to increase dialysis frequency through structured patient and

center-level interventions.

Patient Education Programs:

Plan, organize, and conduct regular patient education programs across the zone to

improve patient awareness and compliance.

Governance and Reporting:

Prepare and submit monthly Governance Review Data (Clinical) to senior leadership.

Hiring and Manpower Management:

Conduct interviews for hiring of clinical staff (nurses, technicians, and other support

roles).

Work closely with the HR team for continuous support and coordination in the

recruitment and onboarding process.

Perform periodic manpower analysis based on center utilization data and recommend

staffing additions or rationalizations as needed.

Center Visits and Audits:

Conduct random center visits across the zone to monitor clinical practices, adherence to

SOPs, and operational issues.

Ensure successful completion of government regulatory audits by maintaining all

documentation, practices,



and records as per regulatory requirements.

Training and Development:

Design, develop, and conduct regular clinical training programs (including creating

training PPTs and content) for all clinical teams.

Monitor training effectiveness and ensure knowledge implementation at the center level.

SOP Implementation and Monitoring:

Ensure uniform implementation of clinical SOPs across all centers.

Regularly monitor compliance to SOPs and take corrective actions where deviations are

observed.

Clinical Team Management:

Act as the first point of escalation for clinical team issues and coordinate with HR for

resolution of grievances or operational challenges.

Meetings and Reviews:

Conduct regular team meetings with Clinical Heads/Nursing Heads.

Lead Monthly Clinical Review Meetings to assess performance, discuss challenges, and

implement corrective actions.

Collect, analyse, and submit monthly clinical data in a structured format to senior

management.

Knowledge of government regulations, NABH standards (preferred), and regulatory

compliance for healthcare facilities.

Preferred candidate profile

📌 Quality Assurance Manager Delhi
🏢 Humaquest Consulting
📍 Delhi