Roles & Responsibilities
Configure, implement, and troubleshoot Cisco Wireless LAN Controllers (WLCs) and Access Points (APs).
Manage and support Cisco Routing & Switching infrastructure, including LAN/WAN settings.
Perform L3 troubleshooting for wireless, routing, switching, and network connectivity issues.
Configure and support Cisco SD-WAN solutions.
Administer and troubleshoot F5 Load Balancers and related network services.
Handle Incident, Problem, and Change Management activities in accordance with ITIL processes.
Perform network upgrades, migrations, patching, and hardware refresh activities.