At FedEx, moving the world doesn't only mean delivering for our customers around the globe. We are Team FedEx, and we are 500,000+ people solid around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experience as we connect the world to what's next.

Take care of each other | Commit to do positive | Own outstanding | Drive business results | Create what's next

18 on Fortune’s “World’s Most Admired Companies” All-Star List in January 2026, marking its 26th consecutive year in the top 20. Responsible to drive international business excellence by managing and controlling input, movement, process/sort, and output of various functions of operations whilst developing and influencing positive team outcomes. Responsible for the strategic management of assigned resources, departments, or locations, ensuring the achievement of operational goals while maintaining compliance with company objectives and regulatory standards. Implements effective processes and procedures to drive consistency and efficiency in operations,



aligning all activities with organizational goals and regulatory mandates.

Lead, motivate and empower employees through effective & open communication, excellent leadership, regular performance feedback and team building in order to maximize customer satisfaction, employee satisfaction and team productivity.

Analyse day-to-day results in the location operations and take action to meet the location targets for service quality, loss and damage reduction, at optimum costs .

Use of standard tools and methods to ensure daily/weekly/monthly reporting, measuring and control of resources, activity service performance and cost

Ensure continuous improvement and share best practices implementation

Initiate and Implement optimization programs to achieve productive activities and targeting continuous improvement on incurred unit cost

Ensure all resources are focused to achieve high quality service performance

Ensure staff

📌 Operations Manager Delhi
🏢 FedEx
📍 Delhi