Roles and Responsibilities
Provide Level 2 (L2) and Level 3 (L3) onsite support for desktop and server issues.
Troubleshoot hardware, software, network, and infrastructure problems using ITSM tools.
Collaborate with team members to resolve complex technical issues.
Perform remote troubleshooting and maintenance tasks as required.
Document resolutions to knowledge base for future reference.
📌 Onsite Support Engineer Mumbai (India)
🏢 Tech Mahindra
📍 India
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