**Job Summary** Amgen is committed to driving operational excellence and continuous transformation to better serve patients worldwide. The Manager, Business Performance & Operations Transformation will support this mission by executing transformation initiatives, enabling change management activities, and driving continuous improvement across Operations. This role will lead a team based in India (approximately 6-8 team members) responsible for supporting transformation programs, change management efforts, and Continuous Improvement 2.0 (CI 2.0) mindset (CI + AI). The Manager will partner with global stakeholders to ensure effective execution, consistency of approach, and delivery of measurable business outcomes. **Key Responsibilities** + **Execute Transformation Initiatives** : Support the delivery of transformation programs by translating strategic priorities into structured workplans, tracking progress, and ensuring timely execution. + **Team Leadership & Delivery Management:** Lead and develop a team responsible for supporting transformation, change management, and continuous improvement 2.0; ensure high-quality, consistent deliverables and effective workload management. + **Change Management Support** : Drive change management activities including stakeholder engagement, communications, training coordination, and adoption tracking to enable successful program outcomes. + **Continuous Improvement 2.0** (CI 2.0): Promote a culture of continuous improvement and AI by identifying opportunities, supporting process enhancements, and leveraging standard methodologies and tools. + **Program Support & Governance** : Support program governance through status tracking, reporting, risk identification, and issue resolution; maintain dashboards and reporting to provide visibility into progress and impact. + **Data & Reporting Enablement:** Leverage data, analytics, and reporting tools to monitor performance, generate insights, and support decision-making.



+ **Cross-Functional Collaboration:** Partner with stakeholders across Operations and other functions to align on priorities, gather requirements, and ensure effective delivery of transformation initiatives. + **Capability & Process Support:** Contribute to the development and maintenance of tools, templates, and frameworks that enable consistent execution of transformation and improvement efforts. **Basic Qualifications** + Bachelor's degree and 5+ years of relevant business/operations experience + OR Master's degree and 3+ years of relevant experience **Preferred Qualifications** + Background in operational strategy, performance management, or management consulting **8-13 years** of experience over all. + Experience supporting transformation, operations improvement, or change management initiatives + Experience with continuous improvement methodologies (Lean, Six Sigma, or similar) + Strong project management and organizational skills + Experience working with global or distributed teams + Experience in leveraging digital platforms, data, and analytics to generate actionable insights + Strong communication, stakeholder engagement skills, problem-solving, and change management skills **Competencies** + Execution-focused and results-oriented + Strong organizational and problem-solving skills + Ability to manage multiple priorities in a fast-paced environment + Collaborative and team-oriented mindset + Adaptability and willingness to learn + Effective people leadership and team development **Additional Information** + Location: Amgen India + Travel requirements: Less than 20% **What We Offer** + An opportunity to shape the future of Amgen Operations through enterprise transformation and digital innovation. + A collaborative, inclusive, and forward-thinking setting that values creativity, agility, and continuous learning. + Professional growth and leadership development opportunities within a global biotechnology leader committed to serving patients.

📌 Operations Transformation Manager - Business Performance (Hyderabad)
🏢 AMGEN
📍 Hyderabad