**Role Descriptio** **n** You will report to the Manager, Development Supply Chain, and support the Development Supply Chain Technologies team (DSCT) in managing a customized ERP system designed to distribute investigational products to clinical sites. Your role involves collaborating with cross-functional and global teams to ensure that processes are dependable, compliant, and accurate, while also enhancing discipline, process rigor, and transparency. **Performance & Process Management?** + Keep business processrelatedprocedures up to date and inspection ready. + Support rootcause analysis and ongoing process improvement initiatives. + Support the globalteam during audits and inspections. **Cross-Functional & Global Collaboration?** + Collaborate with Clinical Supply Chain, Clinical Study Teams, Quality, and DTI.? **Compliance & Governance?** + Ensure execution in compliance with?all applicable?regulatory guidelines and Amgen procedures.? + Provide support for deviation management, change control processes, risk assessments, and ensuringinspectionreadiness.? **Roles & Responsibilities?** Under general guidance of (Sr.) Manager/Manager,



manage the following key responsibilities:? + Manageintake process for tickets in ServiceNow assigned to the DSCT resolver group byallocatingtickets appropriately and categorizing them by root cause for metrics tracking and visibility. + Monitor Clinical Data Quality reports to uphold SAP system data integrity. + Oversee and update Clinical Customer Master data within the SAP system to ensure accurate andtimelyshipment of finished clinical goods todesignatedsites. + Help manage the DSCT team dashboardand attendweeklyteammeetings. + Attend DSCT weekly system issue meetings. + Help oversee the resolution of shipment issues for Investigational Product to clinical sites and aid in the reconciliation process. **Functional Skills?** Must-Have Skills:? + Proficient in SAP Order to Cash and/or Plan to Stock processes. + Experienced with information systems management platforms, such as Service Now. + Proficient in using data query tools such asSynitiandPower BI. + Experienced with process automation tools, robotic process automation, and basic artificial intelligence (AI) functions. **Basic Qualifications** + Bachelor's degree or Master's degree with 5+ years ofERPor Information Systems experience

📌 Clinical Supply Chain Senior Associate - Development Supply Chain Technologies (DSCT) (Hyderabad)
🏢 AMGEN
📍 Hyderabad