Key Accounts Manager Maharashtra (India)

Key Accounts Manager Maharashtra (India)

31 Jul
|
Forward
|
India

31 Jul

Forward

India

Preferred candidate profile

Looking for candidates from life insurance who has handled bancassurance sales strategy role.

Role & responsibilities

Financials & Business Delivery
Achievement of Topline and Persistency targets
Annual planning for the channel with subvertical level strategies, milestones
Competition benchmarking on multiple input parameters that drive topline and market share. Eg : Product Mix & PPT, LG activation, Productivity etc
Market share tracking to identify gaps, emerging trends and drive business momentum Business quality FTR, Throughput, Leakages

Persistency
Persistency across categories : 13M, M0, Product & premium, regions cohorts
Cloud Telephony usage and linkage to outcome
Gap Analysis & improvement drives, Reviews

Complaints Management
Customer Complaint Resolutions
Internal : IGMS + Non IGMS
External : Communicated by Channel Partner
Complaints Governance : Channel partner & Grievance team,



Escalation Management, Monitoring gaps & RCA leading to service quality improvement.

Management Reporting & Channel Support
Working on MBR , Channel Partner Governance meet deck
Channel performance commentary, Business reports
Analysis of key business parameters & trends
Engagement with Internal field sales team Query management Product & process, contest qualification & incentive payout related
IT/ System usage related queries Digibanca, TeBT, Insta etc

Channel Management - (L&D; and SMP)
Training Engagement - Finalisation of Training calendar, 100% MOM Sessions delivery (as per L&D; MIS), monitoring with linkage to business performance.
SMP - Branch visits, engagement with channel partner LG & leadership, CH & CSM SMP compliance, performance outcomes.

📌 Key Accounts Manager Maharashtra (India)
🏢 Forward
📍 India

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