Job Summary
Coordination with the Insurance companies, TPA's and clients for providing the utmost level of customer satisfaction. The role also includes preparing RFQ's, regular follow ups, client servicing, etc. A outstanding emphasis needs to be given of following TAT.
Job Profile
· Claims Processing, claims adjudication
· Understand customer issues and facilitate healthcare solution delivery accordingly
· Co-ordination with on multiple teams like Provider Management, Claims & Call Center
· Mode of delivery Calls (Inbound/Outbound), Email & SMSSupport organizational goals towards optimization of cost of service delivery
· Ready to Work in Shift
· Keep self-updated with advancement in medical advancement.
· Medical Transcription on calls.
Skill
· Communication skills.
· Interpersonal skills
· Software skills