Position: ECM Administrator IBM FileNet
Experience: 5+ Years

Key Responsibilities:
Administer, monitor, and maintain the IBM FileNet ECM Platform.
Perform installation, configuration, patching, upgrades, and workplace maintenance activities.
Manage users, groups, roles, and access permissions across the FileNet environment.
Monitor system health, performance, and repository availability.
Troubleshoot platform, application, and content repository issues.
Handle incidents, service requests, and problem management activities within agreed SLAs.
Coordinate with OEM/vendor support teams for issue resolution and escalation.
Perform backup, recovery, and preventive maintenance activities as per FMS scope.
Ensure adherence to security, compliance, and operational standards.
Prepare technical documentation, operational reports, SOPs, and knowledge articles.

Required Skills:




5+ years of experience in IBM FileNet ECM Administration.
Hands-on experience with IBM FileNet P8, Content Engine, and Process Engine.
Solid experience in administration, monitoring, troubleshooting, and maintenance of FileNet platforms.
Knowledge of WebSphere/WebLogic/JBoss application servers.
Experience with Oracle/DB2/SQL Server databases.
Familiarity with Linux/Unix and Windows environments.
Robust incident management, performance tuning, and troubleshooting skills.
Good communication, documentation, and stakeholder management skills.

Preferred Skills:
Experience working in Managed Services/FMS environments.
Exposure to ITIL-based support processes.
Experience coordinating with OEM support and handling escalations.

📌 Enterprise Content Management Uttar Pradesh (India)
🏢 Coforge
📍 India