Job Description

We are looking for an experienced Session Border Controller (SBC) Engineer to design, implement, and support enterprise SBC infrastructure and SIP-based voice solutions across complex, multi-site settings. The ideal candidate will have robust expertise in SIP signaling, SBC platforms, carrier integrations, VoIP technologies, and network engineering to deliver secure, scalable, and highly available unified communications and contact center solutions.
Responsibilities
Design, deploy, configure, and maintain enterprise Session Border Controllers (Oracle/Acme Packet, AudioCodes, or similar).
Design SIP trunking, call routing strategies, dial plans, and carrier interconnections for enterprise voice environments.
Integrate SBCs with collaboration and contact center platforms such as Microsoft Teams Direct Routing, Genesys, Amazon Connect, and other UC/CC platforms.
Configure and support TLS, SRTP, topology hiding, SIP normalization, SIP REFER, PRACK, early offer, and high availability deployments.




Design and optimize QoS policies for real-time voice traffic across WAN/LAN environments, including DSCP marking, LLQ, and traffic prioritization.
Perform SIP and RTP troubleshooting using tools such as Wireshark, sngrep, Homer, or similar protocol analyzers.
Implement SBC security best practices including certificate management, SIP security, fraud prevention, and access hardening.
Collaborate with network, security, cloud, and operations teams to deliver highly available voice and collaboration solutions.

Qualifications
6+ years of experience in Voice Engineering, Unified Communications, or Network Engineering.
Hands-on experience designing and implementing enterprise Session Border Controllers (Oracle/Acme Packet, AudioCodes, or similar).
Robust expertise in SIP signaling, SIP trunking, call routing, dial plans, and VoIP protocols.
Experience integrating SBCs with Microsoft Teams Direct Routing, Amazon Connect, Genesys, or other U

📌 Senior Session Border Controller Amritsar (India)
🏢 Miratech
📍 India