Operations Advisor
Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people.
Our commitment to our people includes offering genuine work-life balance, with a hybrid work setting allowing them to split their time between home and the office.
We recognise and reward high performance and have outstanding employee benefits including a week of shutdown leave, paid parental leave, extra-long service leave, together with various ongoing learning and career development opportunities.
About the role

The Operations Advisor reports into the National Operations Manager with a dotted line into the Head of Practice (HOP) of the associated Business Unit and General Manager. The role is responsible for driving key operational and strategic initiatives, projects and day to day tasks to support the achievement of division/practice objectives (client, case, financial, operational and others).




The role has some Personal Assistant duties for the relevant HOP and acts as a liaison between the HOP and Practice Leaders and Shared Service functions.
The Operations Advisor has broad accountability for partnering colleagues and key stakeholders across the broader business to drive and improve key processes, operating models, and case progression. The role is also accountable for proactively providing expert advice and support in the resolution of operational and administrative issues and concerns across the division.
Key Responsibilities
Demonstrates solid knowledge of case management and progression requirements, preparing and analysing reports to support legal teams in advancing and resolving matters. Monitors key metrics, ensures process compliance, drives continuous improvement and data quality initiatives, supports financial awareness, facilitates Legal Cost Agreement conversions, and assists with strategic legal operations initiatives.
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📌 Operations Advisor Prayagraj
🏢 Slater and Gordon
📍 Prayagraj