We are looking for a BPO Telecaller to join our team in Vikas Puri, Delhi. This role is suitable for individuals with 0 to 5 years of experience and requires at least a 12th-grade education. The position is full time and based in the office.

As a BPO Telecaller, your primary responsibilities will include communicating with customers over the phone, providing information about our services or products, and helping resolve customer queries. You will be expected to make outbound calls as well as handle incoming calls, ensuring that each customer feels valued and understood. Building and maintaining robust customer relationships is essential for this role.

You will also record customer interactions accurately in the database, track leads, and follow up as needed. Familiarity with basic computer operations will be required to handle data entry tasks efficiently.

To succeed in this position,



you should possess excellent verbal communication skills, a friendly and approachable demeanor, and the ability to listen actively to customer needs. Being persuasive and having good negotiation skills will also be beneficial. A positive attitude and the willingness to learn will go a long way in this role, as you will be working in a rapid-paced environment. Time management skills will help you handle multiple calls effectively throughout the day.
Experience

0 - 5 Years
No. of Openings

50
Education

12th Pass
Role

BPO Telecaller
Industry Type

Banking
Gender

[ Male / Female ]
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office
Face Interview Location

B10 2nd floor Shankar garden Vikas puri

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