Quality Auditor Mumbai

Quality Auditor Mumbai

31 Jul
|
White Force
|
Mumbai

31 Jul

White Force

Mumbai

Job description
Role and Key
Responsibilities:

• Conduct Quality audits on Calls and share feedback with agents.

• Conduct compliance and Quality checks and ensure timely reporting.

• Drive continuous improvement - make recommendations and drive improvement.

• Strengthen Quality management processes/ framework to improve quality
delivery.

• Ensure data management for all deliverables and be accessible without any
delay.

• Participate in internal & external calibrations to ensure consistent
scoring & feedback delivery approach.
Contact Details
Name- Anushka Singh
contact no-
E-mail id-

📌 Quality Auditor Mumbai
🏢 White Force
📍 Mumbai

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