About CATL
CATL invites you to continue our legend of green energy
CATL is a World Fortune 300 Company, a global leader who provides premier EV battery and energy storage battery for the world. CATL's EV battery consumption volume has ranked No.1 in the world for nine consecutive years and global energy storage battery shipment has also ranked No.1 for five consecutive years.

Responsibiliti
esOn-site Execution: Perform in office diagnostics, repairs, and preventative maintenance for battery energy storage systems (BESS), ensuring optimal system performance and safet
y.Task Management: Execute service activities and assignments in strict accordance with directives from headquarters and established company procedure
s.Regional Team Leadership: Oversee the task allocation, daily supervision, and technical mentorship of regional field service personnel to ensure high-quality service deliver
y.Workflow Support: Guide and assist regional team members with accurate work order submission, documentation, and reportin
g.Emergency Response:



Act as the primary point of contact for regional emergencies, coordinating rapid response efforts to minimize system downtime and operational impac
t.Customer Satisfaction: Manage customer relationships proactively, address technical inquiries effectively, and take ownership of customer satisfaction metrics within the regio
n.Technical Consultation: Provide expert technical consulting and troubleshooting support (both in office and remotely) to end-users, local dealers, and distribution partner
s.Cross-functional Coordination: Collaborate with internal departments regarding quality issues, system performance, and emergency protocols. Support regional field activities including data collection, quality rework, and system commissionin

g.Requiremen
tsBachelor's or Master's degree in Science or Engineerin
g.Three (3) + years and of in office experience in the battery or automotive industrie
s.Preferred: Proven hands-on experie

📌 Field Services Engineer Mumbai
🏢 CATL
📍 Mumbai