Working experience: No Experience

Position Voice Process Associate – Amazon Ring ProjectEmployment Type PermanentExperienceFresher or 0–2 YearsQualification12th Pass / Any GraduateFreshers are welcome to apply.Job LocationPerungalathur, ChennaiShiftNight Shift (6:00 PM – 3:00 AM) (Shift timings may vary based on business requirements.)TransportationFree cab facility available within a 25 km radius of the office.Key ResponsibilitiesHandle customer queries professionally over voice calls.Deliver excellent customer service and ensure customer satisfaction.Understand customer concerns and provide accurate resolutions.Maintain a positive, empathetic, and qualified attitude during interactions.Escalate unresolved issues to the appropriate team when required.Follow company policies, quality standards,



and process guidelines.Maintain confidentiality and accuracy while handling customer information.Required SkillsExcellent English communication skills (Mandatory).Clear pronunciation and fluent spoken English.Good listening and comprehension skills.Solid problem-solving and analytical thinking.Positive attitude with a customer-first approach.Ability to work in a rapid-paced environment.Willingness to work in rotational/night shifts.Basic computer knowledge and typing skills.Preferred Candidate ProfileFreshers with strong English communication are highly encouraged to apply.Candidates with 0–2 years of experience in Customer Support, Voice Process, BPO, or Call Center will have an added advantage.Good interpersonal skills and the ability to handle customers confidently.Immediate joiners are preferred.Interview ProcessHR ScreeningAssessmentService Delivery RoundInterview ModeFace-to-Face (Monday to Friday, 10:00 AM – 3:00 PM)ProjectAmazon Ring ProjectImportant NoteCommunication skills are the primary selection criteria. Candidates with excellent spoken English and confidence will be preferred, even if they are freshers with no prior experience.

📌 Voice Process Tamil Nadu
🏢 Sutherland
📍 Tamil Nadu