WE ARE HIRING: Concierge Executive – Luxury Properties - ⭐
Location: Sangolda, Goa
Salary: ₹30,000–₹32,000 per month (all-inclusive: base salary + commission)
We are looking for a proactive and service-oriented Concierge Executive to support guests staying across our portfolio of luxury villas. Based from our office in Sangolda, this role is ideal for someone who enjoys delivering exceptional customer service, coordinating guest requests, and ensuring a seamless guest experience throughout every stay.
KEY RESPONSIBILITIES
Respond promptly and professionally to guest enquiries and requests.
Coordinate transportation, restaurant reservations, activities, spa appointments, and other concierge services.
Liaise with guests, vendors, and internal teams to ensure requests are fulfilled efficiently.
Resolve guest concerns with professionalism and a solution-oriented approach.
Build positive relationships with guests while delivering personalised service.
Maintain accurate records of guest requests and service arrangements.
Ensure all guest interactions reflect the company's high standards of hospitality and service.
REQUIREMENTS
Minimum 2 years' experience in guest relations, concierge services, customer service, hospitality, or a similar role.
Excellent communication and interpersonal skills.
Solid organisational and multitasking abilities.
A customer-first mindset with exceptional problem-solving skills.
Ability to work efficiently in a quick-paced office setting.
Proficiency in English; additional languages are an advantage.
Valid driving licence preferred.
Candidates with experience in luxury villas, boutique hotels, resorts, serviced apartments, travel, or premium hospitality are strongly encouraged to apply.
If you are passionate about delivering outstanding service and creating memorable guest experiences, we'd love to hear from you.
Apply through LinkedIn.