The Apps Support Intmd Analyst is a developing skilled role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Positive understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies skilled judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities.



Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

System Stability and Availability: Ensure the reliability, availability, and scalability of our Java-based applications and databases, running on both on-premise VMs and cloud environments.
Infrastructure Management: Manage and apply Infrastructure as Code (IaC) principles using tools like Ansible to maintain consistent and repeatable environments.
CI/CD and Automation: Oversee and enhance existing CI/CD pipelines to support reliable software delivery. Identify opportunities for automation to reduce toil and improve operational efficiency.
Monitoring and Observability: Manage and enhance comprehensive monitoring, logging, and alerting solutions (, Open Telemetry, Grafana, ELK stack, GCO) for proactive identification, troubleshooting, and resolution of issues.
Incident Management: Lead incident response, conduct blameless post-mortems, an

📌 Sre Engineer Pune
🏢 12542 Citicorp Services India Private
📍 Pune