JOB SUMMARY
Assists in managing housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in housekeeping or related qualified area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
• Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises an effective inspection program for all guestrooms and public space.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Ensures all employees have proper supplies, equipment and uniforms.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Participates in departmental meetings and continually communicates a transparent and consistent message regarding the departmental goals to produce desired results.
Conducting Human Resources Activities
• Uses all available on the job training tools to train recent room attendants and provide follow-up training as necessary.
• Establishes and maintains open,
📌 Assistant Executive Housekeeper Pune
🏢 Marriott International
📍 Pune
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