Process Excellence Lead Defines, designs and implements process improvement as part of the Process One Approach framework
Defines, designs and implements processes for recent workflows that needs to be setup because of new business or change in scope of business.
Leads a team of Process Excellence Specialists in the region. Ensure integration and alignment vertically and horizontally across organization. Defines improvement projects aligned with business strategies and organizational priorities.
Facilitates and coach improvement teams.
Establishes and maintains performance metrics to measure program success.
Installs process excellence support for program governance, project reviews, communications, training, certifications and rewards.
Applies Six Sigma methodologies in order to boost process compliance as per Risk and Compliance guidelines in order to enhance the compliance strategy.
Utilize Lean, Six Sigma and change management methodologies and have appropriate levels of certification for the role.
Experience in at least one of the HR systems Workday, Oracle Fusion,



SAP Success factor
Experience in using Visio, Minitab or SPSS

Key Responsibilities
Process Design & Continuous Improvement
Lead end to end process improvement initiatives within HR Shared Services, applying Lean Six Sigma methodologies
Define, design, and implement current HR workflows arising from business expansion, org changes, current service lines, or policy updates
Drive structured problem solving using DMAIC, Kaizen, and automation opportunities relevant to HR operations
Establish and maintain HR specific performance metrics across speed, accuracy, compliance, cost, and service quality
Drive ideation campaigns, idea prioritization and implementation in collaboration with operations and cross functional teams
HR Domain Expertise
Own process excellence initiatives across HR transactional processes (employee life cycle, HR service desk, onboarding, offboarding).
Lead t

📌 Process Excellence Lead Chennai
🏢 People First Consultants
📍 Chennai