Job Description:

Job Requirements

Education

· Engineering/bachelor’s degree in Polymer / Plastic / Petrochemical Technology or related discipline

· An MBA or advance degree is prerequisite

Skills & Knowledge

· Knowledge of the Company product line, product applications

· Knowledge of Customer Complaint Handling

· Knowledge of Competitors, their products and their strategies

· Knowledge of Market, Territory

· Knowledge of Budgeting

· Good technical knowledge to understand technical issues and product range with respect to customer requirement and ability to provide them with an apt solution

· Knowledge of CRM , MS Office

· Identification of Customer Needs and Challenges

Experience

· Appropriate and related field experience in Sales Management, Marketing of Masterbatches, Fillers and Additives of at least 10 years in domestic market

Competencies

· Good Presentation Skills

· Good Communication Skills

· Interpersonal Skills

· Change Management

· Customer orientation

· Communication, negotiation

· Relationship Building & Networking

· Flexibility/Adaptability

· Drive for Results

Language requirements

· Excellent communication skills, specifically in spoken and written English is must

· Knowledge of Local Language(s) preferable

Professional memberships

4. Roles and Responsibilities

Roles and Responsibility

Tasks

Indicators

Sales Management

· Visiting Customers on periodic basis

· Sending sales report

· Follow up on sales target

· Tracking and achieving sales targets

· Number of Customer Visits

· Number of sales report sent timely

· Sales Target achieved

Dealer Management





· Managing an extensive dealer network for optimum utilization of resources to achieve complete penetration in the assigned geographies.

· Number of new dealers

· Dealer satisfaction score

Customer Relationship & Retention

· Maintaining customer relations especially with high value customers.

· Customer rapport building

· Adding new customers

· Building key customer relationships,

· Present new products and services and enhance existing relationships.

· Work with technical staff and other internal colleagues to meet customer needs by proposing new range of products or offering customized solutions.

· Arrange and participate in internal and external client debriefs.

· Number of satisfied customers

· Number of New customers added

· No. of customers lost

Technical Support coordination

· Ensuring effective coordination between the in-house technical team and the customers for complaint resolution and new product testing

· Number of satisfied customers

· Number of customer complaints resolved

within timeline

Current Business Development

· Prospect for potential new clients and turn this into increased business.

· Meet potential clients by growing, maintaining, and leveraging your network.

· Identify potential clients, and the decision makers within the client organization.

· Research and build relationships with new clients.

· Set up meetings between client decision makers & company’s leaders/Principals.

· Work with technical team to develop proposals/products that speaks to the client’s needs, concerns, and objectives.

· Handle complaints/objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.

· No. of new prospects converted into customers

📌 Hiring for Manager-Marketing (Hyderabad)
🏢 RECEX
📍 Hyderabad