**Job Title:** Email Domain, Identity & Virtualization SME **Job Grade** (refer to JE) Senior Manager -2,G9B **Function:** Information Technology **Sub-function:** Infra IT **Managers Job Label:** AD/IDAM & Email Lead / Architect **Skip Level Managers Label:** Global Head DC/SNOC **Function Head Title:** SM / DGM **Location:** Mumbai **Areas Of Responsibility** At Sun Pharma, we commit to helping you **Create your own sunshine** by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. **Are You Ready to Create Your Own Sunshine?** As you enter the Sun Pharma world, youll find yourself becoming Better every day through continuous progress. Exhibit self-drive as you Take charge and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we Thrive together and support each others journeys. We are seeking a seasoned **Subject Matter Expert (SME)** with proven experience in **email domain architecture, identity and access management (IDAM), and virtualized infrastructure.** This role combines expertise in Windows Active Directory, VMware systems, Microsoft Exchange, MDM, cloud platforms, and integration of business-critical applications including SuccessFactors. The ideal candidate will lead transformational initiatives, enhance system availability and security, and integrate up-to-date automation and configuration management strategies. The role will also include project management, vendor coordination, budget planning, and contract management. **Key Responsibilities:** **1. Email, AD & IDAM:** + Serve as SME for **Active Directory, Microsoft Exchange, IDAM, SSO, and MFA** implementations. + Manage **multi-cloud and on-prem email systems** including Exchange 2010/2013/2016/2019, Office 365, IBM, IceWarp. + Integrate email and AD systems with **web-hosted apps, PTR entries, DNS, and email security protocols** (SPF, DKIM, DMARC). + Administer and integrate **email solutions with critical apps like SAP SuccessFactors** , HRMS, and enterprise platforms. + Lead **email migration** , consolidation, and security enhancement projects. + Configure and manage **email archival** using EMC SourceOne and related storage solutions. **2. Active Directory & Windows Systems:** + Design, implement, and maintain **multi-forest/domain Active Directory** systems across Windows 20032019 environments. + Expert in **Group Policy,



DNS, AD replication, OU design, schema** , and **backup/restore** strategies. + Lead identity lifecycle management and **federation (ADFS).** **3. Virtualization & Cloud:** + Act as SME for **VMware platforms (ESXi 5.x8.x)** and **Microsoft Hyper-V.** + Deploy and support **Citrix XenApp/XenDesktop** , **VMware NSX, Azure Stack, SCCM, SCOM** . + Experience in **Hyperconverged Infrastructure, Software Defined Networking/Storage** . + Work with cloud platforms **Azure, AWS, GCP** . **4. MDM & Automation:** + Manage **MDM platforms** like MaaS360, Microsoft Intune. + Implement **automation/configuration management tools** for infrastructure as code. **5. Governance, Compliance, and Support:** + Ensure compliance with **DISA STIGs, audit** , and **governance standards** . + Develop SOPs, KBs, risk analysis, and **DR procedures** . + Provide advanced technical support and **lead incident, problem,** and **service request** management under SLAs. **6. Leadership, Project & Vendor Management:** + Act as mentor for junior engineers. + Collaborate with internal teams, vendors, OEMs. + Participate in project planning, execution, and documentation aligned with PMO framework. + Manage vendor relationships and coordinate contract renewals. + Oversee project budgets, cost estimates, and financial planning for IT initiatives. + Track and report progress against project timelines, deliverables, and budgets. **Travel Estimate** - **Job Scope** **Internal Interactions (within the organization)** IT functional team across globe. **External Interactions (outside the organization)** Vendors and OEMs **Geographical Scope** Global **Financial Accountability (cost/revenue with exclusive authority)** **Job Requirements** **Educational Qualification** Graduate or Postgraduate in Computer Science or related field **Specific Certification** Certification & Trainings on following technology domains: + Microsoft Certified: Enterprise Administrator Expert + Microsoft Certified:



Identity and Access Administrator Associate + MCSE Messaging + Certified Windows Active Directory Administrator + VCP / VCAP-DCV + Azure / AWS / GCP certifications **Experience** 10-12 Years of experience **Skill (Functional & Behavioural):** **Technical Skills:** + Strong expertise in **Active Directory, Exchange, VMware, email security** , and **automation.** + Proven experience integrating enterprise identity/email systems with business applications. + Knowledge of **PowerShell, LDAP, Kerberos, server monitoring** , and **network routing.** + Excellent communication, leadership, and operational management skills. + Proficient in vendor coordination, budgeting, and contract negotiation/renewal. **Soft Skills:** + Strong leadership, communication, and cross-functional collaboration + High attention to detail, especially around security and compliance + Problem-solving under pressure and with complex systems + Strategic thinking with a proactive mindset toward continuous improvement + Pharma industry experience is an advantage. **Your Success Matters to Us** At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Lets create a brighter future together! **_Disclaimer:_** _The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s)._ We provide equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.

📌 Senior Manager - 2(Email Domain, Identity & Virtualization SME) (India)
🏢 Sun Pharmaceuticals
📍 India