Job Description:

Description:

The Head of HR ( VP – HR India) will sit at the intersection of execution, strategy, and people analytics, responsible for running today’s HR engine while designing and embedding people systems that work at 1,000+ and 10,000+ scale.

We are looking for candidates who have built at scale—not those who have only supported scale. Hands-on leadership experience through growth is essential.

A core expectation is the ability to drive a positive culture shift without breaking the organisation’s core cultural DNA—strengthening what already works while evolving leadership behaviours, engagement, and accountability as the company grows.

The role requires a leader who has personally experienced scale, understands the realities of growth, and can operate effectively in a fast-moving, founder-led environment.

Key Outcomes the Role Must Deliver

- Scale the organisation with positive influence on culture, execution discipline, and accountability
- Enable rapid workforce expansion through data-backed workforce planning and execution
- Lead people and leaders through continuous, well-managed change
- Build scalable, insight-led HR systems, not ad-hoc processes
- Strengthen middle and senior leadership capability, a key risk during scale-up
- Embed data-driven people decision-making across the organisation

Primary Responsibility Areas

1. HR Strategy, Analytics & Organisational Scaling

- Own and execute the overall HR strategy aligned with aggressive business growth
- Build scalable people processes suitable for a KPO / IT Services / Professional Services model
- Partner closely with founders and senior leadership on workforce planning, org design,



and future readiness
- Use people analytics, dashboards, and trend analysis to inform decisions and anticipate risk

2. Change Management & Transformation

- Lead organisational change during rapid hiring, operating model shifts, and structural evolution
- Drive positive change without disrupting core cultural DNA
- Ensure clear communication, alignment, and adoption of new systems and policies
- Act as a trusted advisor to founders and leadership during high-impact change

3. Culture, Engagement & Employee Experience

- Strengthen a performance-driven yet people-centric culture
- Diagnose and address engagement, attrition, and leadership behaviour risks using data
- Ensure consistency of culture and leadership behaviours across locations and teams
- Embed feedback, engagement, and psychological safety frameworks with measurable outcomes

4. Talent Acquisition & Retention

- Own end-to-end hiring strategy for specialized and leadership talent
- Balance speed, quality, and cultural fit at scale
- Build proactive talent pipelines to reduce reactive hiring
- Design targeted retention strategies based on attrition diagnostics and cohort analysis

5. Performance Management, OKRs & Leadership Enablement

- Build performance management and OKR frameworks tied to business outcomes




- Coach leaders and managers on accountability, feedback, and people leadership
- Identify high-potential talent and build succession pipelines
- Strengthen middle management capability using measurable leadership effectiveness indicators

6. HR Governance, Policies & Compliance

- Own HR governance, policy frameworks, and statutory compliance
- Ensure maturity in employee relations and people risk management
- Establish regular HR dashboards and executive-level people reporting for leadership review

Ideal Candidate Profile:

- 15+ years of progressive HR leadership experience
- Strong background in KPO, IT Services, Consulting, or Professional Services
- Hands-on experience scaling organisations (not advisory or COE-only exposure)
- Proven ability to operate across strategy, execution, and analytics
- Demonstrated success in change management and culture evolution
- Comfortable in fast-paced growth environments
- High credibility, emotional intelligence, and leadership presence

Explicit Exclusion Criteria

Search firms should not present:

- Pure HR operations or compliance-only profiles
- Candidates without direct experience managing scale
- Leaders are uncomfortable with ambiguity, speed, or accountability
- Overly process-heavy profiles slow growth and decision-making

Why This Role Is Attractive

- Direct influence on business growth, leadership maturity, and organisational health
- True leadership seat with ownership and visibility
- Prospect to shape a scalable people organisation and culture
- Long-term role with meaningful impact at enterprise scale

Desired Profile / Criteria / Skills :

📌 Head- Human Resources (Ahmedabad)
🏢 Mantras2Success
📍 Ahmedabad