- Handle customer inquiries through calls, WhatsApp, and emails
- Manage room booking reservations efficiently
- Contact customers regarding room availability, tariffs, and offers
- Coordinate booking confirmations and ensure timely follow-ups
- Respond to guest queries in a skilled and courteous manner
- Maintain customer records using CRM tools or MS Excel
- Prepare and share daily booking and inquiry reports
- Manage OTA platforms (Booking.com, Make My Trip, Go ibibo, Agoda, etc.) – experience preferred
- Collaborate with internal teams to ensure guest satisfaction and seamless communication
Candidate Profile :
- Excellent communication skills in Marathi, Hindi, and English
- Prior experience in Hotels/Resorts – Sales, Reservations, or Front Officepreferred
- Basic computer proficiency (MS Excel, Email, WhatsApp Business)
- Strong organizational and follow-up skills
📌 Sales Coordinator - Thane
🏢 DC Consultants
📍 Thane
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.