Job Description:

Job Title : E Commerce Executive

Job Location : Halol

Experience : 4-5 Years

Qualification : B Com, M Com any

Salary Budget : 3.0 to 4.2 lacs per annum

Gender Preference : Male Only

Age Criteria if any : 25 to 35 years

Industry Preference if any : Packaging or Manufacturing

Shift Timing if Applicable : 9 to 5.30 pm - Sunday Off

Roles & Responsibilities :

1. Product Listings & Content Management:

- Create, update, and optimize product listings across all e-commerce platforms
- Ensure accuracy and appeal of product descriptions, images, pricing, and keywords

2. Daily E-commerce Operations:

- Oversee and manage the day-to-day activities on platforms like Amazon, Flipkart, IndiaMART, etc.
- Ensure smooth operation of online storefronts and backend tools

3. Order Management:

- Track and process orders across all platforms
- Coordinate with warehouse and dispatch teams to ensure timely deliveries

4. Inventory & Stock Control:

- Monitor stock levels and manage replenishments across platforms
- Prevent stockouts and overselling with accurate forecasting

5. Reporting & Analysis:

- Generate regular reports on sales performance, customer behavior, and product trends
- Analyze data to support business decisions and optimize campaigns

6. Customer Support:

- Handle customer inquiries, complaints, and returns
- Ensure high levels of customer satisfaction and timely resolution

7. Logistics & Supply Chain Management:

- Coordinate with logistics partners for timely pickups and deliveries
- Track shipments and resolve transit-related issues

8. E-commerce Software Management:





- Explore, evaluate, and onboard new e-commerce and automation tools
- Stay updated on latest software and tech developments

9. E-commerce Accounting & Reconciliation:

- Coordinate with finance team for payment reconciliation, invoice generation, and fee deductions
- Maintain platform-wise financial records

10. Shopify Website Creation & Development:

- Assist in building and maintaining Shopify websites
- Ensure a user-friendly interface and smooth buying experience

11. Technology & Tools Management:

- Use and manage tools for SEO, analytics, CRM, and inventory integration
- Ensure seamless integration across systems

12. Team Leadership & Vendor Coordination:

- Lead junior team members and interns
- Coordinate with external vendors, designers, photographers, and service providers

13. Marketplace Management:

- Handle backend operations, catalog uploads, promotions, and policy compliance for each marketplace
- Act as primary liaison with account managers of respective platforms

14. Shopify & E-commerce Event Management:

- Plan and manage sales campaigns, seasonal offers, and promotions
- Coordinate with marketing for festive or brand event executions

Desired Candidate :

- 4+ years of hands-on experience in e-commerce operations
- Proficiency in handling major platforms (Amazon, Flipkart, Shopify, etc.)
- Strong MS Excel skills and understanding of data analytics
- Valuable communication, problem-solving, and team coordination skills
- Familiarity with e-commerce tools and software (e.g., Unicommerce, Zoho, etc.)

📌 E Commerce Executive -Halol
🏢 Miracle HR Solution
📍 Halol