Job Description: We are urgently hiring for the Role of Customer Support at our Real Estate Company at our leading Real Estate Industry at Belapur, Navi Mumbai location. Key Responsibilities: -Respond to client inquiries via phone, email, and chat regarding property listings, appointments, and general real estate questions.

- Birthday Calls / Email / SMS/ Marketing calls/ WhatsApp responses
- Password reset / Feedback
- Personal details update
- Pan card and RERA certificate request to create invoices
- GST certificate request to create invoices
- API integration
- Syndicate CRM Tickets
- Channel partner process
- Documents received from the client
- Approval of referral bonus
- TDS call/email
- Loan-related calls
- Appreciation Mails
- Google review (Email/call)
- Status of client update from internal team
- Website updating





-Assist clients in understanding the buying, selling, and renting processes.
-Schedule property viewings and coordinate with agents and clients.
-Maintain accurate records of client interactions and property listings in our CRM system.
-Provide clients with market updates and property information.
-Collaborate with agents and other departments to resolve client issues and enhance service delivery.
-Gather feedback from clients to improve services and client satisfaction.
-Stay informed about market trends, property listings, and company services. Candidates Profile:

- Positive attitude
- Hardworking
- Communication Skills.

📌 Customer Support Executive - Real Estate Industry - Navi Mumbai(CBD Belapur)
🏢 DC Consultants
📍 Navi Mumbai