Job Description:
1. Key Responsibilities:
- Answer inbound & outbound calls and respond to client inquiries professionally.
- Schedule appointments and follow up with clients as needed.
- Provide information on services, promotions, and treatments offered at the clinic.
- Maintain accurate client records and ensure smooth communication.
- Address customer concerns and ensure a positive experience.
Requirements:
- Excellent communication and interpersonal skills.
- Solid organizational and multitasking abilities.
- Previous experience in customer service or call center is preferred.
- Experience in Healthcare / Insurance sector preferred
- Basic computer skills.
📌 Call Center Executive (Dum Dum)
🏢 RECEX
📍 Dum Dum