Description

Job Purpose
To provide intelligent inputs / strategies to the field Collection Team to improve the Collection efficiencies and the resultant reduction in credit losses

Main Accountabilities
• 1. Chance to assist collection team in following initiative at the Contact Center drive collections performance of call centre team through ongoing design, development and implementation of cutting-edge collection strategies that will continuously reduce exposure to bad debt losses within the business.
• 2. To implement robust and comprehensive analysis of collections strategies across all portfolios, supporting continuous improvement both by identifying value-added refinements to existing strategies and through implementation of a robust Champion-Challenger operating model.
• 3.



To implement Collection IT system.
• 4. To coordinate with Risk team for pre-delinquency management figures and to institute Collection analytics for tracking DSA performance and profile segmentation.
• 5.To institute Collection Executive's productivity tracking mechanism.
• 6. To Benchmark Industry Best Practices.
• 7. To Track and Monitor Online Auction and Repo sales Vehicles.
• 8. To Track and Monitor Skip Cases resolution.
Qualifications
• Minimum Degree: Any Graduate (Bachelors in any specialization from recognized university)

📌 Manager Dsmg Tw X Bucket Call Centre Siliguri Sona Wheels Jm Jalpaiguri
🏢 Tata Capital
📍 Jalpaiguri