Key Responsibilities
User
ID creation, modification, deactivation, unlocking, and password reset
activities.
User
privilege management and access rights administration.
Creation
and maintenance of privilege groups.
ITSM
ticket logging and closure management.
Support
in SOP preparation and User Management documentation.
Date
and time synchronization of manufacturing equipment.
Recipe
management activities.
System
backup and restoration support.
Maintaining
authorized user lists.
Applying
Windows security controls on manufacturing equipment.
Audit
trail review support.
User
management review support for QA teams.
Support
during software validation activities.
CAPA
and deviation handling support.
SOP
training support.
Manufacturing
equipment qualification support.
Technical
support during machine breakdowns.
Audit
trail review through Admin IDs post batch completion.
Inkjet




printer message editing through Admin access.
Parameter
setting modifications in machines/instruments through Admin IDs.
Monthly
Moisture Analyzer calibration support.
HMI
unlock activities for FBE machines through Admin access.

Requirements
Required
Skills
Basic
understanding of Windows systems and desktop troubleshooting.
Understanding
of user access management and password policies.
Exposure
to Pharma/Manufacturing IT systems preferred.
Knowledge
of SOP documentation and compliance processes preferred.
Positive
written and verbal communication skills.
Ability
to work in shift operations.
Educational
Qualification

Graduation
along with better written communication skills will be an added advantage.

📌 It & Qa Desktop Support Rangpo
🏢 Indus Systems & Services
📍 Rangpo