Designation – Assistant Manager - Learning Operations & Analytics

Role Overview

We are seeking an analytical and execution-focused L&D; skilled to manage learning operations, talent development initiatives, learning analytics, and project coordination. The role requires strong expertise in excel, creating dashboards, stakeholder coordination, LMS management, and program execution.

Responsibilities:-

Learning & Talent Management Operations
Manage end-to-end execution of learning and talent development programs.
Track nominations, attendance, completions, and learner records.
Coordinate with business stakeholders, learners, facilitators, and vendors.
Maintain and share goal completion and appraisal status reports with stakeholders.
Manage learner communications, invitations, reminders, and completion follow-ups.

Learning Analytics & Reporting
Build and maintain L&D; dashboards using Power BI and Excel.
Analyze participation, completion, effectiveness, and engagement metrics.
Generate leadership reports and provide actionable insights.

LMS Coordination




Partner with LMS teams for course deployment, enrollments, assessments, and reporting.
Ensure learning data accuracy and resolve learner queries.

Required Skills:-

Technical Skills
Advanced Excel and Power BI
Learning Analytics and Dashboarding
Data Analysis and Reporting
LMS Administration/Coordination

Functional Skills
Talent Management Processes
Project Management
Stakeholder Management
Robust communication and coordination skills
Analytical, detail-oriented, and process-driven approach

Preferred Profile
6–8 years of experience in Learning Operations, Talent Management, or Learning Analytics.
Robust experience in developing Power BI dashboards and MIS reports.
Experience managing large-scale learning programs in BPO/KPO/ITES environments.
Proven ability to work with cross-functional stakeholders and drive learning initiatives effectively.

Industry Preference

BPO, KPO, ITES, Shared Services

📌 Assistant Manager Noida
🏢 QX Global Group
📍 Noida