We are a customer centric organization founded in 2011 with a strategic vision of helping small and medium businesses to scale up, improve and reach their maximum potential level in their respective business industry with the help of technology.
To help our clients to achieve this, we have services ranging from creative designs, web/mobile development and marketing. We always look for people who really loves what they do and help their team members and company to grow further in this highly competitive market.
Job Description
Position Details
Job Title – Customer Relationship Executive
Job Location – Kadavanthara,Kochi,KL
Experience Range – 2 Years or Above
Job Description –
InnoMind Technologies is seeking a candidate for a Customer Relationship Executive who can build relationship with the potential leads and convert them into customer and identify their business needs for our Web/Mobile Design, Development and Marketing Services.
In this role, you are Responsible/Accountable for:
Maintain a valuable rapport with existing and new clients.
Act as a mediatory between technical team and customer.
Suggest a scalable solutions to our customers under their budget.
Ensuring customers expectations are met what we have promised to deliver.
Giving fanatical support to our customers both voice and non voice based.
Required Experience & Skills:
Bachelor degree in computer science or equivalent work experience.
Positive communication skills (voice and non - voice) and formal writing in English is mandatory.
Should be from an IT-Software sales background/software B2B/ Internet/Information Systems/ Advertising/Media/Digital Services Industry.
Should have Excellent communication, analytical, problem solving skills.
Must be experience with how to make customers wow.
Compensation & Perks:
A handsome salary according to the industry standards
Free Drinks
21 days paid leaves annually excluding kerala public holidays and Sunday