The ideal candidate is an energetic self-starter. You will be the face of our platform and enlighten the Tenantcube users with the much-needed technical support. Customer engagement is the key to the role.
As a Support Specialist, you should be comfortable with troubleshooting, hustle to provide the solution the customer is looking for, and yes, love talking to customers. If you are passionate about customer engagements, then you are our best fit
This position is remote until the COVID pandemic situation is over. After that, you will join our Chennai office. It's significant that you can work during Eastern Standard (Canada) time-zone hours.
Responsibilities & Duties:
Customer-first attitude by providing proactive support to the customers
Collaborate across departments to find the answers you seek
Be a problem solver, suggest the best solution to address the customer's needs
Prioritize your workload and ability to multitask
Document customer requests and report to the concerned team
Qualifications & Skills:
Any degree
0 - 2 years of experience in customer support
Excellent spoken and written communication skills
What do we offer?
Meaningful equity in the company
Market-market-competitive salary package
Laptop and accessories of your choice
Fun working environment
Please send your resume to Thaatcher Glen ([email protected])
📌 Support Specialist Chennai
🏢 Tenantcube
📍 Chennai
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