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Job Description:

As an Global Workday Support Lead, you will be the primary technical expert for Workday HCM modules, providing essential support to ensure the system operates seamlessly. This role requires a hands-on approach, robust problem-solving skills, and the ability to work collaboratively with various stakeholders to resolve complex issues and improve system processes. You will be responsible for entering Workday data on behalf of HR, making data changes or corrections, maintaining supervisory organizations, and handling HR-related inquiries and tickets.

Key Responsibilities:




Lead and mentor a team of HRIS Support Admins, providing guidance on complex issues, prioritization, and career development.
Drive global governance standards for data integrity, system security and compliance.
Provide technical support for Workday HCM modules, ensuring system issues reported by end-users are investigated and resolved promptly.
Assist with bi-annual system upgrades, testing, and analyzing recent features to ensure a smooth transition.
Develop and maintain documentation, including system configurations, processes, and procedures.
Enter HR data into Workday and maintain accurate and up-to-date information.
Make data changes or corrections as required.
Maintain supervisory organizations within Workday.
Answer tickets from HR regarding Workday issues and provide timely resolutions.
Gather requirements for system enhancements and translate them into effective Workd

📌 Global Workday Support Lead Gurugram
🏢 monks
📍 Gurugram