Job Purpose
This position is the single point of contact for identified system(s) and assumes overall responsibility and ownership of all assigned Systems for Sales - managing the execution of various projects on an ongoing basis. Additionally, this position is responsible towards exercising budgetary control over no. of projects/hours spent under each System. This position is also responsible for Commercial Management, Vendor Management, Market Evaluation of current solutions, Solution and design management, Project management, Management of Service Level Agreements and Service Level Objectives.
Job Context & Major Challenges
Job Context/Job Challenges:
Job Context: This position is the single point of contact for identified system(s) and assumes overall responsibility and ownership of all assigned Systems for Sales - managing the execution of various projects on an ongoing basis. Additionally, this position is responsible towards exercising budgetary control over no. of projects/hours spent under each System. This position is also responsible for Commercial Management,
Vendor Management, Market Evaluation of recent solutions, Solution and design management, Project management, Management of Service Level Agreements and Service Level Objectives. Job Challenges: Striking a balance between multiple projects/conflicting organizational priorities Addressing frequent changes in project priorities caused by changing business scenarios Managing complex vendor organisation Interdependent projects across technologies Managing user expectations in the changed scenario.
Key Result Areas
KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)KRA1Project management and execution1. Review high-level deliverables across projects. 2. Highlight and escalate delays and issues at appropriate levels 3. Implement review and quality assurance procedures in accordance with the contract. 4. Minimize risk and shares best practices across multiple projects - Identifie