31 Jul
|
Trelleborg Group
|
Bengaluru
31 Jul
Trelleborg Group
Bengaluru
Are you a talent looking to build business skills, gain experience, and take on exciting challenges? Grow your career with Trelleborg and start shaping the industry from the inside.
We are looking for IT Operations Specialist you will be supporting for primarily in the area of Microsoft platform applications, Windows Servers/Desktop, LAN/WAN/WLAN/VLAN.
Providing support to multiple sites and widely distributed infrastructures and assisting in maintaining the corporate Applications, Servers, LAN, WAN, WLAN and Security.
Assist 1st and 2nd level support to resolve complex issues and escalations to 3rd level.
Perform documentations, support implementation and ensure adherence to current and/or improved IT processes following Trelleborg IT standards.
Your Responsibilities:
Infrastructure Management:
• Maintain and support corporate applications, servers, LAN/WAN/WLAN/VLAN, and security systems across multiple geographically dispersed sites.
• Assist in resolving complex 1st and 2nd level technical issues.
• Escalation of tickets/incidents to 3rd level support when the solution is unknown or cannot be resolved due to access limitations.
Documentation, Compliance, and Asset Management:
• Thoroughly document configurations, policies, and procedures to meet IT controls and regulatory requirements (e.g., FDA, ITAR, if applicable).
• Ensure all systems comply with internal IT security policies and industry standards, such as ISO certifications
• Support of asset management processes following defined Trelleborg Policies and IT standards. 2(5) Internal documents.
• Adherence to Trelleborg IT policies, IT Code of Conduct, IT Quality manual, and any current or improved internally defined polices and standards.
Troubleshooting and Problem Solving:
• Diagnose and resolve malfunctions in networks, systems, and applications to ensure minimal downtime and optimal performance
• Collaborate with departments, vendors, and technical personnel to address and escalate issues.
Helpdesk Support and
📌 It Operations Specialist Bengaluru
🏢 Trelleborg Group
📍 Bengaluru