Role/ Job Title: Head Product and Governance – Issuer
Function/ Department: Toll & Transit
Job Purpose:
The resource will be responsible for overall product portfolio, Service and Governance on the Issuer Business side.
Roles & Responsibilities:
- Managing a team of Product managers and service/governance team. Ensure the revenue and cost
objectives of the team is met.
- Developing strategic plans to expand the product offerings.
- Keeping the working knowledge of the industry's climate and competition to effectively implement the
strategy.
- Preparing and delivering the report of the management on a frequent basis
- Ensure the business acquisition is compiled and maintain quality of business.
- Focus on building capabilities.
- Ensuring the cross-selling of other products.
- Ensuring that customer satisfaction levels are high.
- Ensure necessary product changes and modifications are built as per the necessary timelines and
requirements.
- Achieve cross-sell revenues are achieved.
- Understanding Government policies and directives
- Deep knowledge of regulatory guidelines in PPI
- Revenue and profitability.
- Team and culture building.