- Participant Coordination: Prepare and finalize participant lists for each training program, ensuring accuracy and completeness.
- Trainer Liaison: Share the finalized participant lists with the appropriate cluster trainers to facilitate effective training sessions.
- Induction Training: Conduct induction training for recent CSOs at the regional level according to directives from the Zonal Manager.
- Action Planning: Develop and submit monthly action plans to both the Zonal Manager and Head Office (HO) team to track and align training activities.
- Training Needs Assessment: Identify and address the training needs of new hires at the regional level, and communicate these requirements to the HO team.
- Program Coordination: Coordinate training programs across different departments, and report progress and outcomes to relevant reporting authorities.
- Documentation: Maintain detailed records of training activities, including feedback and reviews, to ensure comprehensive documentation.
Desired Candidate Profile:
- Language Proficiency:
Fluent in Kannada and English (both written and spoken).
- Location: Bangalore
- Industry Experience: 2-7 years of experience as a Trainer within the microfinance sector.
- Training Needs Analysis: Skilled in identifying and tracking departmental training needs to tailor training programs effectively.
- Management Skills: Experience in management disciplines and resource management, with a solid understanding of customer service, budget control, and risk assessment.
- Assessment Capabilities: Responsible for conducting and evaluating post-training assessments to gauge effectiveness.
- Sector Experience: Prior experience in Training in the Micro finance industry is required.
- Communication Skills: Strong communication skills with the ability to clearly present ideas and information.
- Technical Proficiency: Proficient in Microsoft Excel, PowerPoint and capable of handling multiple projects efficiently.