Job Description: A Gem Portal Executive's responsibilities may include:
- Business development Identifying business opportunities through government bids and tenders, and discussing them with management
- Tender preparation Preparing tender documents, including bunch bids, reverse bids, custom bids, and normal bids, and submitting them on time
- Product catalog management Updating the product catalog, including recent products, specifications, and pricing
- Customer support Handling customer inquiries and acting as a contact point for government agencies
- Documentation Preparing reports, manuals, and guidelines using MS Office applications
- Training Overseeing training programs, including web-based seminars, manuals, group sessions, and training videos
- Communication Overseeing the quality and delivery of print and digital communications
- Feedback Establishing feedback mechanisms and ensuring timely action based on feedback
The Government e-Marketplace (GeM) is a portal that facilitates online procurement of goods and services for government departments, organizations, and PSUs.