Job Description:

ey Responsibilities:

- Make outbound calls to potential and existing customers

- Handle inbound customer inquiries and provide product information

- Generate and follow up on sales leads

- Maintain call records and update customer data in the system

- Explain product details, offers, and pricing to customers

- Coordinate with the sales team for order processing

- Resolve basic customer queries and escalate issues when required

- Achieve daily/weekly call and lead targets

- Build and maintain good customer relationships

Required Skills & Qualifications:

- Minimum 12th pass or Graduate in any discipline

- Positive communication skills (Hindi; basic English preferred)

- Basic computer knowledge (MS Excel, calling tools, etc.)

- Ability to handle customer conversations confidently

- Positive attitude and willingness to learn

Preferred Profile:

- Fresher or candidate with up to 2 years of telecalling/customer service experience

- Experience in sales or garment/apparel industry is an advantage

- Candidate based in or near Ghaziabad

📌 Telecaller (Ghaziabad)
🏢 RECEX
📍 Ghaziabad