ï· Portfolio Management – Manage a solid portfolio of enterprise customers
and guide them strategically to achieve their objectives.
ï· Revenue Growth – Drive current business opportunities within existing accounts
and identify areas for improvement to meet sales quotas. Identify and
capitalize on upselling and cross-selling prospects across C-suite
stakeholders.
ï· Account Planning – Develop and execute account plans aligned with client
goals.
ï· Contract Negotiation – Negotiate contracts and close deals to maximize
profitability.
ï· Relationship Building – Build and maintain trusted advisor relationships with
key accounts and executive sponsors.
ï· Business Reviews – Conduct regular reviews to track progress and ensure
ongoing satisfaction. Communicate monthly/quarterly initiative updates to
internal and external stakeholders.
ï· Forecasting – Forecast and track key account metrics (quarterly sales results,
annual forecasts).
ï· Issue Resolution – Handle challenging client requests and manage escalations
effectively.
ï· Collaboration – Work closely with cross-functional teams (sales, marketing,
product, engineering) to deliver tailored solutions.
Requirements
ï· 7- 10 years of experience in Enterprise Account Management or related roles.
ï· Proven track record in managing client relationships and delivering exceptional
service.
ï· Experience with SaaS or enterprise-based products preferred.