What you''ll do: Delivery Excellence Analyst in the Enterprise will
Support delivery teams in implementing Delivery Excellence practices, risk management frameworks, and quality standards across projects
Assist in tracking and reporting operational KPIs; help monitor delivery performance metrics and flag risks/issues for timely escalation
Support delivery risk governance activities by working with project teams and QRM stakeholders in tracking risks and mitigation actions
Assist in organizing and conducting awareness sessions/trainings on Delivery Excellence practices and QMS process assets
Support adherence to defined process maturity standards (e.g., CMMI Level 3) through documentation and tracking compliance
Contribute to maintaining and updating Quality Management System (QMS) artifacts and templates
Assist in driving consistency in delivery practices across projects through structured tracking and reporting
Support adoption of new tools, processes, and systems by assisting teams and resolving basic queries
Participate in project audits/reviews based on defined quality frameworks (e.g., CMMI), and assist in documenting observations, non-compliances, and best practices
Fully aware of audit lifecycle for SDLC

What youll bring:




Bachelor''s degree in IT or relevant field with a strong academic record.
A minimum of 2 years of experience in Delivery Assurance and Quality Management
Knowledge and experience in Software Quality Management Software Quality Standards
Through understanding and implementation experience of CMMi 3.0 framework for Dev Services
Proficiency in MS Office, including Word, Excel, and PowerPoint.
Experience with Project management tools-Positive to have (e.g., Atlassian JIRA, Confluence, MS project ) and Quality Assurance tools
CMMi implementation experience (Maturity level 3 at minimum/ High maturity implementation experience preferred )
Robust communication skills, both written and verbal, for reporting and interacting with stakeholders.
Ability to work independently and as part of a team
Willingness to adapt to evolving industry standards and technologies
Ability to manage a wide variety of tasks and meet deadlines, and reliability/dependability
Proven ability to work creatively and analytically in a problem-solving workplace
Excellent time management skills.
Fluency in English
Client-first mentality
Intense work ethic
Collaborative spirit and problem-solving approach

📌 Analyst Delivery Excellence Maharashtra
🏢 ZS Associates India
📍 Maharashtra