We are looking for a skilled Team Leader to join our Operations team in Domestic. The ideal candidate will have a strong background in IT Enabled Services/BPO and CRM, with excellent leadership skills.

Roles and Responsibility
Manage and lead a team of operations professionals to achieve business objectives.
Develop and implement process improvements to increase efficiency and productivity.
Collaborate with cross-functional teams to resolve issues and enhance customer satisfaction.
Analyze performance metrics and provide feedback to team members.
Ensure compliance with company policies and procedures.
Identify and mitigate risks to ensure seamless operations.

Job Requirements
Proven experience in IT Enabled Services/BPO and CRM.




Excellent leadership and communication skills.
Ability to work in a rapid-paced setting and adapt to changing priorities.
Solid problem-solving and analytical skills.
Experience in managing and motivating a team to achieve goals.
Familiarity with industry trends and best practices.
A graduate or postgraduate degree is required.

About Company

TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading player in the CRM/IT Enabled Services/BPO industry, committed to delivering exceptional customer experiences and driving business growth.

📌 Team Leader Operations Domestic Punjab
🏢 TP
📍 Punjab