We are looking for a skilled skilled to join our team in Jaipur, with 3 years of experience. The ideal candidate will have a strong background in customer relationship management and IT-enabled services.
Roles and Responsibility
Manage and resolve customer complaints professionally.
Provide excellent customer service through various communication channels.
Collaborate with internal teams to improve overall customer experience.
Analyze customer feedback to identify areas for improvement.
Develop and implement process improvements to increase efficiency.
Maintain accurate records of customer interactions and transactions.
Job Requirements
Solid knowledge of CRM software and IT-enabled services.
Excellent communication and problem-solving skills.
Ability to work in a rapid-paced environment and meet deadlines.
Strong analytical and critical thinking skills.
Ability to work collaboratively as part of a team.
Strong attention to detail and organizational skills.
Experience working in a BPO or call center industry is preferred.
Competitive salary and benefits will be offered to the right candidate.
📌 Chat Support Executive Rajasthan
🏢 TP
📍 Rajasthan
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