Job Description :
Handle and manage existing international customers and authorised distributors.
Nurturing existing client relationships, identifying upsell prospects, and ensuring satisfaction.
Review customer RFQs and evaluate technical and commercial feasibility.
Coordinate with HODs and internal technical teams to finalise solutions and specifications.
Prepare and submit detailed techno-commercial quotations and proposals.
Process customer purchase orders in ERP systems to generate sales orders.
Track orders and ensure smooth coordination with production, planning, and logistics teams.
Forecast customer demand and align order projections with internal business and production plans.
Customer payment follow-up.
Submission of MIS to management on a timely basis in the agreed format.
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