We are looking for a patient, customer-centric, and explicit-communicating Customer Support Executive to join our team. In this role, you will serve as the primary point of contact for our customers, resolving queries, handling service issues, and ensuring a smooth and delightful customer experience across voice and non-voice channels.

Key Responsibilities
Handle inbound calls, emails, or chat queries from customers in a skilled and timely manner.
Diagnose, troubleshoot, and resolve customer complaints or product/service issues effectively.
Provide accurate and complete information to customers using standard operating processes and internal tools.
Maintain high standards of customer retention and engagement by delivering empathetic and friendly service.
Escalate complex or unresolved issues to senior support teams or department managers as required.
Record detail-oriented logs of customer interactions, feedback, and tickets in the CRM system.
Work closely with internal teams to identify recurring issues and improve overall customer satisfaction.Role & responsibilities

Preferred candidate profile

📌 Customer Support Executive By Fatima Karnataka
🏢 NoBroker
📍 Karnataka