Respond to customer inquiries and resolve issues professionally and promptly.
Provide product information and solutions to customers via phone, email, or chat.
Resolve complaints and concerns in a fair and productive manner.
Collaborate with internal teams to improve customer satisfaction.
Develop and maintain a thorough understanding of our products and services.
Identify prospects to upsell and cross-sell products to existing customers.
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📌 Customer Support Professional Kerala (India)
🏢 POLYCAB
📍 India