Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Quality Management (QM)
Positive to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and a commitment to maintaining system reliability and performance in a dynamic work environment.
Roles Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to understand system issues and implement effective resolutions.
Document and communicate findings and solutions clearly to stakeholders.
Assist in the continuous improvement of support processes and tools.
Provide guidance and support to junior team members to foster their skilled growth.
Professional Technical Skills:
Must To Have Skills: Proficiency in SAP Quality Management (QM).
Robust analytical and problem-solving abilities related to SAP Quality Management processes.
Experience in troubleshooting and resolving issues within SAP Quality Management modules.
Ability to work with various SAP components and understand their integration points.
Good communication skills to effectively collaborate with technical and non-technical teams.
Familiarity with system monitoring and incident management practices.
The candidate should have minimum 3 years of experience in SAP Quality Management (QM).
This position is based at our Bengaluru office.
A 15 years full time education is required.
📌 Application Support Engineer Karnataka
🏢 Accenture
📍 Karnataka
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