Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BRIM Subscription Order Management SOM
Valuable to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain seamless business operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring the stability and reliability of critical software environments.

Roles & Responsibilities:
Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.




Coordinate with stakeholders to ensure alignment of support activities with business objectives.
Mentor junior team members to enhance their technical and problem-solving skills.
Drive continuous improvement initiatives to optimize system performance and support processes.

Qualified & Technical Skills:
Must To Have Skills: Proficiency in SAP BRIM Subscription Order Management SOM.
Solid analytical and troubleshooting skills related to subscription order management processes.
Experience in managing and supporting complex enterprise software environments.
Ability to interpret and resolve technical issues within integrated business systems.
Excellent communication skills to effectively collaborate with cross-functional teams.
Capability to document technical solutions and support procedures clearly and comprehensively.

Additional Information:
The candidate should have minimum 5 years of experience in SAP BRIM Subscription Order Management SOM.
This position is based at our Bengaluru office.
A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer Bengaluru
🏢 Accenture
📍 Bengaluru