Job Summary

Front Office Executive

Location

On-site -Bengaluru, KA

Responsibilities

The role of the FOE is to deliver an integrated experience, be a single point of contact at the re-ception, provider employee and guest service with bespoke support have updated infor-mation of floors and events being hosted at specific sites.
Responsibilities of Front Office Executive The role of the FOE is to deliver an integrated experience, be a single point of contact at the re-ception, provider employee and guest service with bespoke support have updated infor-mation of floors and events being hosted at specific sites.
Visitor Management Provide a welcoming approach to all visitors, accommodating the visitors, identifying the host and facilitating collection. This includes logging in and out any client visitors and / or referring them to them to relevant Client host.
Issue of entry passes and providing visitors with a explicit and comfortable and understanding of the rules governing access to host or the building
All staff will always be appropriately presented with standard uniform
Regular Reconciliation of all Access cards and Badges issued to visitors/employee and Cli-ents.
Exact information about building structure,



emergency exit and daily client visits or events being hosted at site location.
Manage the Front Office in most skilled manner, directing and coaching staff to en-sure pleasant experience to all visitors/Clients.
Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement.
Ensuring reconciliation of all Client/Employee badges issued on daily basis.
Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior.
Ensure training of front office staff on VMS and GAP process and Policy.
Guiding the Client Host Team to raise request on SEP/Safe tool for all Visits.

Additional activities
New initiatives
Managing site operations.
Assisting WM/CE during crisis situation/BCP

Requirements
Education and experience: Graduate degree with relevant work experience.
Very Positive people skills and ability to interact with a wide range of client staff and demands;
Proven ability to function effectively as part of a team
Proven ability to initiate and follow through with improvement initiatives.

Job Details
Location: On-site -Bengaluru, KA
Scheduled Weekly Hours: 48

📌 Front Office Executive Karnataka
🏢 Jones Lang LaSalle (JLL)
📍 Karnataka