Role: We are looking for a dedicated, compassionate student counsellor to join our team. The responsibilities of the Counselor/Sr. Counsellor includes Engaging with potential students to share information about courses, admissions, and financial assistance, while fostering robust connections and meeting enrollment objectives.
Key Responsibilities:
Engage with prospective students via calls, emails, and WhatsApp to understand their educational goals.
Provide detailed information about programs, university partnerships, and career outcomes.
Follow up on leads and convert inquiries into admissions.
Meet and exceed Weekly/monthly/quarterly enrollment targets.
Maintain a high conversion rate from inquiry to admission.
Assist students in application submission, fee payment, and documentation.
Build and maintain solid relationships with potential learners.
Guide students through financial aid, scholarships, and installment plans.
Stay updated on trending courses, competitor programs, and industry requirements.
Education & Experience
Bachelor’s degree in any stream.
Excellent active listening and communication skills.
Excellent interpersonal and mediation skills.